Tools &Knowledge

The AI Front Door provides two types of AI capabilities that developers and agents can integrate into their own systems: Tools and Knowledge Resources. Understanding the difference helps you choose the right integration approach for your use case.

Tools

Tools are callable functions that perform specific actions or computations. When invoked, a tool receives structured input, executes logic against one or more backend systems, and returns a structured result. Tools are ideal for tasks such as eligibility checking, document search, calculations, and workflow actions. They are exposed via the MCP server and REST API, and can be invoked directly by LLM agents within their context.

Knowledge Resources

Knowledge Resources are curated documents, policies, guidance notes, and reference data that are used to ground AI responses. Rather than being called as functions, knowledge resources are retrieved and included in an AI conversation or reasoning pipeline — ensuring that responses are accurate, up to date, and backed by authoritative sources. They are available via both MCP resources and the REST API.

How to use this page

Browse the catalogues below to discover what is available. Click through to any tool or knowledge resource to view its full documentation, input schema, example payloads, and integration notes. When you are ready to integrate, visit the Developer Guide for step-by-step instructions on authentication and API access.